Room 5 Triple

What To Expect

A non-refundable deposit of £200.00 per person must accompany the booking request to secure each place. Payments are to be made via bank transfer in pounds sterling. An email will be sent with these details immediately after booking. Please forward a proof of payment via transfer receipt or screenshot as soon as payment is made to be confirmed. The full balance is due 8 weeks prior to the start date of the booked retreat. If the full balance is not received by this deadline, guests risk forfeiting their retreat booking. For bookings made within 8 weeks of the start of the retreat week, the price of the retreat needs to be paid in full. Once a guest makes a reservation, they be sent an email confirming their place on the retreat, with our Terms and Conditions and our Release and Waiver. Approximately 10 weeks prior to the start of the retreat week each guest will be sent an email requesting payment of the balance of the booking within 8 weeks of the start of the retreat week and completion and submission of the Pre-Retreat Questionnaire. Guests will not be allowed to start the retreat unless the balance payment is made, the Release and Waiver is submitted and Pre-Retreat Questionnaire is submitted. CANCELLATION: Once guests have confirmation of their booking they have a further 24hrs to cancel and obtain a full refund. All cancellations request must be received in writing. After this period, if a guest needs to cancel a retreat booking, the following refund policy will apply: For all cancellations up to 8 weeks prior to the start date of the retreat, no refund of the deposit can be given ( after 24hrs grace period). For cancellations between 8 to 4 weeks prior to the start date of the retreat, a 50% refund of balance paid will be provided (unless you can transfer your place or we are able to fill the place). For cancellations between 4 and 0 weeks prior to the start date of the booked retreat, no refund will be provided (unless you can transfer your place or we are able to fill the place). If, for whatever reason you fail to arrive or you need to leave the retreat prematurely, no refund will be provided. RETREAT CANCELLATION, CLOSURE OR VARIATION: If due to unforeseen circumstances the retreat cannot go ahead we will inform you as soon as possible. We recommend you take out travel insurance in case this occurs. If you have been unable to claim on your insurance we will aim to move you to another week in the event of closure.

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